Serving Skills (ENG) 2022-2023

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Module serving

Attendance

Insufficient 5 points

2 or more times unauthorized absence

Well on track 10 points

1 time unauthorized absence

Sufficient 15 points

1 x Excused absence

Excellent 20 points

100% Attendance

Personal hygiene and personal care

Insufficient 5 points

Poor personal hygiene and/or personal care

Well on track 10 points

Appearance, personal presentation and/or maintain uniform should be better

Sufficient 15 points

Appearance, personal presentation and uniform are acceptable

Excellent 20 points

Perfect appearance and personal presentation. Looks calm and professionalism

Attitude, commitment and motivation

Insufficient 5 points

Seems disinterested, disrespectful and/or is often lazy

Well on track 10 points

Works with varying commitment, inconsistent commitment and/or sometimes needs to be pushed

Sufficient 15 points

Is generally a committed employee who knows what is expected of him/her during work

Excellent 20 points

Highly motivated, eager, always giving 100% and has done homework. Performs necessary work well, is willing to show extra effort when asked

Communication and social skills

Insufficient 5 points

Poor listener, avoid eye contact and/or communicative weak

Well on track 10 points

Communication and social skills must improve to meet the demands of the workplace

Sufficient 15 points

Communicates effectively most of the time

Excellent 20 points

Excellent communication and social skills, listens well and can expresse oneself well

Skill 1

Insufficient 5 points

Has absolutely no idea what has been said, shows no interest and is negative

Well on track 10 points

Understands something but seems a bit uninterested, does not ask questions and is hesitant to the skill

Sufficient 15 points

Understands and performs the skill properly. Likes it but is not a standout

Excellent 20 points

Is very enthusiastic, understands and can perform the skill right away. Makes an extra effort and wants to know more

Skill 2

Insufficient 5 points

Has absolutely no idea what has been said, shows no interest and is negative

Well on track 10 points

Understands something but seems a bit uninterested, does not ask questions and is hesitant to the skill

Sufficient 15 points

Understands and performs the skill properly. Likes it but is not a standout

Excellent 20 points

Is very enthusiastic, understands and can perform the skill right away. Makes an extra effort and wants to know more